Aged Care Specialists
Let's Connect
Contact
We’re here to help! If you have any questions, need assistance, or want to learn more about our services, feel free to reach out. You can contact us via phone, email, or by filling out the form below. We’ll get back to you as soon as possible. Your health and well-being are our priority
Postal Address
PO Box 3038, North Turramurra NSW 2074
Phone
02-83573367
Outreach Address
1520 Burragorang Rd, Oakdale
2241 Cadia Rd, Errowanbang
Office Hours
9am-5pm
After-hours face to face and telehealth availability varies by practitioner. For care requirements, refer to practitioner advice or contact the facility directly. For urgent after hours medical assistance, call Sydney Medical Service at 1300 466 347.
Elite Care Health
feedback and complaints
EliteCare Health is committed to providing high-quality, respectful, and patient-centred care. we provide personalized healthcare that empowers you to live your best life. With compassionate professionals and advanced technology, we ensure your well-being every step of the way.
We welcome all feedback, including compliments, suggestions, and complaints, as they help us improve our services.
If you would like to provide feedback or raise a concern, please contact us.
All feedback and complaints are taken seriously and managed in a confidential, respectful, and timely manner. Wherever possible, we aim to acknowledge and respond within one business day.
If a matter cannot be resolved immediately, it will be reviewed by the Practice Manager and appropriate action will be taken. You will be kept informed of the progress and outcome.
Providing feedback or making a complaint will not affect your care in any way. We value open communication and are committed to continuous improvement.
02-83573367